Privacy Policy

iNeuBytes Technology and Services Private Limited ("us," "we," or "our") may collect, receive, store, use, share, and/or process certain information ("Information") about you when you use the Services.

We utilise your data to provide and enhance services. You consent to the collection and use of information in line with this privacy policy by using the services. Terms used in this Privacy Policy have the same meanings as those in our Terms and Conditions, which may be found on the website, unless otherwise specified. Except as specified in this privacy statement, we will not use or disclose your information.

1. INFORMATION COLLECTION

1.1 During your use of our service, we may request that you provide us with certain personally identifiable information that can be used to contact or identify you. The details may include, but are not limited to:

(i) Your complete name;

(ii) your email address;

(iii) Phone number;

(iv) Account Information, such as your profile photo, course selections, validatory marks, xerox scans of certificates, and so on;

(v) information associated with material you've posted via your account;

(vi) Details about your account on other services;

(vii) Information from our campaigns and surveys;

(viii) Information on any support issues you may have (this information is exclusively used internally to improve our Services);

(ix) Any additional information that you may give when using the Services;

(x) Details regarding your device; and

(xi) Elements of our Services that you utilise, etc.;

1.2. We may also collect information that your browser transmits each time you visit our website ("Log Data"). This log data may include the following:

(i) your Internet Protocol (IP) address;

(ii) browser type;

(iii) device type;

(iv) browser type;

(v) the pages of our website that you visit;

(vi) your visit's date and time;

(vii) the amount of time spent on such pages, as well as other pertinent information; and

(viii) Your IP address is used to compute your approximate geographic location, which includes information such as country, city, and geographic coordinates.

1.3 We may also use third-party services, such as cookies, Google Analytics, and ads, to collect, monitor, and analyse this information in order to enhance the functioning of our services. The use of this data by these third-party services is controlled by their respective privacy rules. We invite you to familiarise yourself with these policies.

(i) Cookies: We use cookies to store, access, and analyse information on the device you use to access our services in order to personalise your experience, make logging into the Services easier, and identify you when you return to our services.You can prevent your browser from accessing or storing cookies or from displaying a notification when a cookie is being delivered. However, if you do not accept cookies, you may not be able to access certain elements of our site.

(ii) Analytics: We use third-party browser and mobile analytics services, such as Google Analytics, on the Services.Using cookies, tags, scripts, personalised URLs, device or browser fingerprints, etc., these services help us evaluate your usage of the services. These services also assist us in analysing data such as:

(a) the website that directed you here;

(b) the frequency with which you visit the site;

(c) internal service activities;

(d) data on usage and performance

The information obtained is used purely for the improvement of our services, to better comprehend the behaviour reflected by our services on various devices, and to offer you with information that may be of interest to you.

By visiting the Google Ads Settings page, you may opt out of Google Analytics.

Google also suggests that you install the Google Analytics Opt-out Browser Add-on for your web browser. The Google Analytics Opt-out Browser Add-on enables site users to prohibit Google Analytics from collecting and using their data.

To learn more about Google's privacy policies, please visit the Google Privacy & Terms website.

(iii) Online Advertising : We employ third-party advertising services such as Facebook, Google's ad services, and other ad networks and ad servers to offer you rapid access to your past searches and to use analytics for customising and displaying targeted adverts.

2. INFORMATION USE

The advertising is customised to your interests based on your current or historical actions on our website and on other websites and services. We do not supply advertising services with information about identifying people, but we may offer them aggregate information about our users (for example, we may inform them that any given number of students in a specified age group clicked on their advertisement on any given day). We may also use such aggregate information to assist our advertising services in targeting the appropriate audience.

3. USE OF YOUR PERSONAL DATA

We use your information for the following purposes:

(i) The provision of our services;

(ii) Improving our services and developing new products, services, and capabilities;

(iii) Traffic and trend analysis, as well as transaction and data consumption monitoring.

(iv) Gaining a better understanding of our users by combining their data with that of third-party data providers or analysing the data with the help of analytics service providers.

(v) Interacting with you

(vi) analysing and resolving any issues you may be experiencing with our services;

(vii) safeguarding us against deception and mistreatment; and

(viii) improving and updating our services in response to your feedback.

By using the website and/or registering with us, you authorise us to contact you through email, phone, or text message and offer you our services, product knowledge, promotional offers running on the website, and third-party offers, for which personally identifiable information may be gathered. And regardless of whether you have registered under DND, DNC, or NCPR, you authorise us to call you from iNeuBytes for the aforementioned purposes for 180 days following your registration with us.

4. SHARING YOUR PERSONAL DATA

We may disclose the following information about you:

(i) with third parties such as teachers, other students, marketing and survey firms, advertising agencies, and so on;

(ii) for security, legal compliance, or as part of a company reorganization; (iii) for other purposes if aggregated or de-identified, or with your permission.

The information may be disclosed to third parties under the following conditions, or as otherwise specified in this Privacy Statement:

(i) with your mentors: we may share information such as your login country, language, device settings, the site that referred you to us, and your site activity with your mentors.Your email address and contact information may be shared with teachers or teaching assistants.

(ii) with other students and instructors: Depending on your settings, other students and teachers may be able to see the materials you share and the information in your profile.

(iii) regarding service providers, independent contractors, and agents: Your Information is shared with third parties who provide services on our behalf, such as payment processing, data analysis, marketing and advertising services (including retargeted advertising), email and hosting.

(iv) offerings, as well as customer support and service. These service providers may have access to your Information and are expected to use it only as directed by us in order to deliver the service we have requested.

We have relationships with various websites and platforms to spread our services and drive visitors to our website. We may share your data with these partners, depending on your region.

(v) to administer promotions and surveys: We may share your information as needed to administer, market, or sponsor promotions and surveys in which you choose to participate, as required by applicable law (such as providing a Best Interns list or making required filings), or in accordance with the promotion or survey rules.

(vi) For the sake of security and legal compliance:If we believe, in good faith, that the disclosure is:

(a) mandated by a judicial, administrative, or legal investigation, order, or procedure;

(b) necessary for compliance with our Terms of Service, Privacy Policy, and other legal agreements;

(c) required for the detection, prevention, or resolution of fraud, abuse, or misuse, as well as potential law (or rule or regulation) violations or security or technical concerns; or

(d) We think it's reasonable to do so to protect the company's rights, property, or safety, or the rights, property, or safety of our users, employees, the public, or our services.

(e) In addition, we may share information about you with our auditors and legal counsel in order to assess our disclosure obligations and rights under this Privacy Statement.

(vii) during a change in control: If the company undergoes a business transaction such as a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or a portion of its assets, we may share, disclose, or transfer all of your information to the successor organisation during or in anticipation of such a transition (including during due diligence).

5. SECURITY

We employ security measures commensurate with the nature and sensitivity of the information being held. With internet-enabled systems, there is always the possibility of unwanted access to data. Your password is a crucial component of our security system, and it is your duty to keep it secure. We consequently require that you safeguard your password and notify us immediately if you suspect improper access to your account. We will take the right security measures to keep your information from being accessed, changed, shared, or destroyed without your permission.

6. YOUR RIGHTS

You have the right to control how your information is used, including the opportunity to opt out of receiving promotional emails, cookies, and the gathering of your data by some advertising services. You can change or delete your account from within our services, and you can also get in touch with us if you want to use your special information rights.

At any time, you may request that we examine, rectify, and update the information we have collected on you. You also have the right to stop further information collection if you change your mind.

Please note, however, that cancelling your consent may hinder your usage of the platform. For instance, we require access to your account data in order for you to use services on the platform; this capability will be unavailable to you if you do not give us such access. You may also request that we not use your personal information for marketing purposes. You may, at any time, exercise any of these rights by emailing us at suport@ineubytes.com. However, we expect a fair thirty-day deadline to fulfil any of your requests.

7. THIRD-PARTY LINKS

The Platform may contain connections to and from the websites of our partner networks, advertisers, affiliates, and/or any other websites or mobile apps from time to time. If you follow a link to one of these websites, please be aware that these websites have their own privacy policies and that we are not responsible for or liable for these policies. Before you give any websites or apps any personal information, you should read their privacy policies.

What Are Embeds from Third Parties?

Some of the presented content on the platform is not hosted by the platform. These third-party-hosted "embeds" are embedded into the platform. These files send data to the hosted site in the same way as if you went to the site directly. For example, when you load a platform post page with a YouTube video embedded in it, YouTube gets information about your activity.

Concerns Regarding Privacy and Third-Party Embeds: The platform has no control over the data collected by third parties or their subsequent actions. Therefore, third-party embeds are not covered by this privacy policy. They are protected by the third-party service's privacy policy.

Sharing Data With Third-Party Embeddings : Through a form, certain embeds may request information such as your email address. We make every effort to prevent malicious actors from using the platform. However, if you choose to give your information in this manner to a third party, we cannot predict what they may do with it. As stated above, their acts are not covered by this Privacy Statement. Please exercise caution when you see embedded forms on the platform that request your email address or other information. Ensure that you comprehend who you are providing your information to and what their stated intentions are for using it. We recommend that you do not send information via an embedded form to any third party.

8. INFORMATION REVIEW

We require that you periodically examine the information you supply us to verify that none of the information or sensitive personal information (as defined below) is erroneous or incomplete. We are not liable for the veracity of any information or sensitive personal information you provide. "Sensitive Personal Information" refers to passwords and any other information deemed sensitive by Section 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the "Rules").

We will resolve any errors or complaints about information or sensitive personal information within 30 days of their detection. The organisation employs a Grievance Officer to handle such inconsistencies. The Grievance Officer's contact information is provided in Section 13.

9. INFORMATION RETENTION

We preserve your sensitive personal information just as long as necessary to fulfil the reasons for which it may be legitimately used. For any other content, we will consider your request for deletion. Nevertheless, it is highly likely that copies of public content will be preserved indefinitely in our systems, including in cached and archived pages of the platform, or if other users have copied or saved such information. Because of how the Internet works, copies of your content, even things you've taken down or deleted from your account, may still be on the Internet and be there forever.

We may additionally preserve information as necessary for internal processing, analytic purposes, fraud monitoring, and in certain circumstances, anonymized or de-identified.

10. CHANGES TO PRIVACY POLICY

This Privacy Statement may be periodically updated by the company. The amended Privacy Statement will be posted at this URL. Periodically, we will notify you of any modifications to this Privacy Statement.

11. DISCLAIMER

We adhere to best practises and use security steps to safeguard your information and prevent unauthorised access. We cannot, however, guarantee the security of the information you provide to the platform. You acknowledge that all transmissions on the platform are made at your own risk.

12. OUR TRANSMISSIONS

When we deem it essential, we may send you service-related announcements from time to time (such as when we temporarily suspend the Platform for maintenance, or security, privacy, or administrative-related communications). We deliver these messages to you by SMS, email, push notifications, and any other available channel. You can't choose not to get these service-related messages, which aren't advertising and are only sent to protect your account and let you know about important changes to the platform.

13. PAYMENT PROCESS

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCIDSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com , or any payment gateway whichever you are choosing.

13. GRIEVANCE OFFICER

The company has a grievance officer to resolve your issues with data security, privacy, inconsistencies, and platform usage. We will address your concerns within thirty (thirty) days after receiving them. You may contact the grievance officer at the following:

Ms. Navya, Email address for contact: grievance@ineubytes.com